Privacy Policy

This Privacy Policy applies to Sindhole Polymers (“we”, “us”, “our”), a business operating at Manahalli Road, Basaveshwara Nagar, Bidar, Karnataka 585403, India. We operate the website at polymers.sindhole.com (the “Site”).

We collect information you voluntarily provide through our enquiry, contact, and fabricator application forms. This includes:

• Name, phone number, and email address
• City/district and business or company name (for trade enquiries)
• Project details including product interest, quantity, and timeline
• Uploaded files (project plans or drawings) shared via our file upload feature
• Any message or notes you include in the form

We also collect anonymised usage data via Cloudflare Web Analytics, which is cookieless and does not track individuals. No cookies are set for analytics purposes.

• To respond to your enquiry or application by phone, email, or WhatsApp
• To provide pricing, product information, and availability relevant to your project
• To maintain a record of business correspondence

We do not use your information for unsolicited marketing, sell it to third parties, or use it for any purpose other than responding to your enquiry and conducting our business.

Enquiry emails are delivered via Resend (a transactional email service) to our business inbox. Uploaded files are stored securely via Uploadthing. We take reasonable technical and organisational precautions to protect your data, including HTTPS encryption on all form submissions.

We retain enquiry correspondence for as long as is reasonably necessary for business purposes, typically no longer than 3 years unless a longer retention period is required by applicable law or ongoing business relationship.

Our Site uses the following third-party services:

• Cloudflare Web Analytics — cookieless, privacy-first analytics
• Cloudflare Turnstile — bot/spam protection on forms (no CAPTCHA image challenges; no cookies beyond what is strictly necessary for the challenge)
• Resend — transactional email delivery
• Uploadthing — file storage for uploaded attachments
• Google Maps — embedded map on our Contact page (Google's privacy policy applies to the map embed)

Under applicable Indian data protection legislation, you have the right to access, correct, or request deletion of personal information we hold about you. To exercise any of these rights, contact us at polymers@sindhole.com.

We may update this policy from time to time. The “Last updated” date at the top of this page reflects the most recent version. Continued use of the Site after changes constitutes acceptance of the revised policy.

For any privacy-related questions, contact us at:
Sindhole Polymers, Manahalli Road, Basaveshwara Nagar, Bidar, Karnataka 585403
Email: polymers@sindhole.com
Phone: +91 93919 05091